Privacy Policy

1. Business identity

UZZU RELAY NETWORKS, Registration Number 202603213989 (TR0347712-T), operates UZZU SOCIAL MANAGER from Level 8, MCT Tower Jalan USJ 25.1, USJ 25, 47650 Subang Jaya Selangor Darul Ehsan. Contact support@uzzusocialmanager.com or +60 16-411 8615.

2. Information we may handle

Depending on service use, information may include account and enquiry details, business profiles, social-account connection information, campaign briefs, uploaded images and videos, generated content, supported messages and comments, lead information, advertising settings, technical data and usage records.

We do not ask users to submit social-media passwords, advertising passwords, API secrets, private access tokens or payment-card details through public forms.

3. How information is used

Information may be used to respond to enquiries, provide and improve services, prepare content workflows, support authorised connections, organise leads, secure the service, meet legal obligations and communicate about the requested service.

4. Social connections, service providers and payment partners

Connected social platforms, AI generation providers, hosting, communications, analytics and integration vendors may process relevant data under their own terms. Availability and data access depend on user authorisation, platform APIs and permissions.

Where payment, billing, identity or transaction verification, fraud prevention, chargeback handling or a refund requires it, necessary contact, order and transaction information may be shared with authorised payment gateways, acquiring banks, card networks, financial institutions, e-wallet providers or other payment partners. Sharing is limited to information reasonably required to process or verify the transaction, prevent fraud, meet legal obligations and resolve payment issues. Payment partners handle information under their own security and privacy obligations.

Do not send full payment-card details through our contact form, email or WhatsApp. Card information entered on an authorised payment page is processed by the relevant payment partner and is not requested through this website's public enquiry form.

5. Leads, messages and advertising data

Where supported, lead, message, comment and advertising information may be displayed to authorised users. Businesses must provide appropriate notices, obtain required consent and use personal information lawfully.

6. Cookies and technical data

Essential storage supports website operation and consent choices. Optional analytics or marketing technologies remain subject to the Cookie Policy and applicable consent requirements.

7. Retention and security

Information is retained according to service, operational, legal and dispute needs. Reasonable administrative and technical measures are used, but no system can be promised as completely secure.

8. International processing

Service providers or connected platforms may process data outside Malaysia. Appropriate contractual, technical or organisational considerations will be applied where required.

9. Choices and Malaysian PDPA

Subject to applicable law and verification, individuals may ask about access, correction, consent choices or other rights. UZZU considers the Malaysian Personal Data Protection Act 2010 where applicable.

10. Contact

Privacy enquiries may be sent to support@uzzusocialmanager.com or the registered business address.